Question 1

What is Vana?

Accepted Answer

Vana is a California-based real estate brokerage offering a complete suite of services under one roof:

- **Sell** - List your home for free with full MLS exposure
- **Buy** - Find your next home with expert guidance
- **Finance** (Loanvana) - Compare hundreds of loan options at once
- **Escrow** (Closevana) - Award-winning title and escrow services
- **Manage** - Full-service property management at 5% flat fee
- **Insure** - Shop best rates for homeowners insurance

**Stats:**
- 20+ years ex...

Question 2

How to List Your Home with Vana

Accepted Answer

**Ready to list your home? Here's how to get started:**

**Step 1: Go to vana.us/sell**
Visit our sell page to begin. You'll see our simple listing tool right at the top.

**Step 2: Enter Your Address**
Type your property address into the search bar and click "List Now" to start creating your listing.

**Step 3: Complete the Listing Wizard**
Our guided wizard walks you through:
- Property type and details
- Room counts and square footage
- Features and amenities
- Photos of your home
- Settin...

Question 3

Vana Listing Fees

Accepted Answer

Vana offers **free listing** - there is no listing fee to sell your home.

Traditional agents typically charge 2.5-3% commission. On a $600,000 home, that's $15,000-$18,000.

With Vana:
- $0 listing fee
- You keep 100% of your equity
- Full MLS exposure included
- Professional photography included
- Dedicated agent support included

You only pay the buyer's agent commission (which you set).

Question 4

How Does Vana Make Money?

Accepted Answer

We make money when our clients use us to **buy, finance, manage, and insure** their homes.

**But we list your property for free** - even if you don't use us for anything else.

If you don't use our other services, hopefully you have a great experience, tell everyone you know, and they use us to:
- **Buy** their next home
- **Sell** their property
- **Finance** with Loanvana
- **Manage** their rental properties
- **Insure** their homes

Our goal is to provide such a great experience that you ...

Question 5

How Vana Differs from Redfin, Zillow, and Traditional Brokers

Accepted Answer

**Vana is different.** Here's how we compare to other options:

**vs. Zillow/Realtor.com (Listing Portals)**
- They're advertising platforms - they sell your info to agents
- Vana is an actual brokerage - we represent you directly
- Your listing on Vana goes to ALL those sites automatically via MLS

**vs. Redfin**
- Redfin charges 1-1.5% listing fee
- Vana charges $0 listing fee
- Both offer tech-forward experiences, but you keep more with Vana

**vs. Opendoor/iBuyers**
- They buy your home a...

Question 6

Contact Support

Accepted Answer

**For immediate assistance:**
- Phone: 888-854-8588
- Email: help@vana.us
- Broker: broker@vana.us

**Address:**
16950 Via de Santa Fe Suite 5060-141
Rancho Santa Fe, CA 92067

If you'd like to speak with a broker directly, just say "I want to talk to a human" and I'll connect you.

Question 7

Service Area

Accepted Answer

Vana primarily serves **California** with full MLS access across all major networks.

We're licensed in 5 states and serve all California counties including:
- Los Angeles, Orange, San Diego
- Sacramento, San Francisco Bay Area
- Riverside, San Bernardino
- Fresno, Kern
- And all other CA counties

Question 8

What Happens After I Submit?

Accepted Answer

After you submit your listing:

1. **Pending Review** - Our team checks for completeness and accuracy
2. **Under Review** - Active review by Vana staff
3. **Approved** - Listing is published to MLS
4. **Active** - Your home is live and visible to buyers

**You'll receive:**
- Email confirmation of submission
- Notification when approved
- Your listing link to share

**Timeline:** Typically 1-2 business days from submission to live listing.

Question 9

How Long Does It Take to List?

Accepted Answer

**Listing Creation:**
- Most users complete the wizard in 30-60 minutes
- You can save progress and return anytime
- Review typically takes 1-2 business days

**Going Live:**
1. Complete all wizard steps
2. Submit for review
3. Vana reviews (1-2 business days)
4. Listing approved and published to MLS
5. Live on Zillow, Redfin, Realtor.com within 24-48 hours

**Tip:** Have your property info ready (square footage, lot size, features) to complete faster.

Question 10

Loanvana Financing Options

Accepted Answer

**Loanvana** is Vana's financing arm that compares hundreds of loans at once.

**How It Works:**
1. Fill out one application
2. Get matched with multiple lenders
3. Compare rates side-by-side
4. Choose the best option for you

**Benefits:**
- Wholesale access (programs beyond retail banks)
- Real-time interest rates
- Clear explanations, no sales pressure
- Pre-approval for stronger offers

**Types of Loans:**
- Purchase loans
- Refinance (rate & term, cash-out)
- HELOC
- Jumbo loans
- FHA, V...

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